Privacy Policy

1. Information We Collect

Personal Information: Name, email address, phone number, and appointment preferences.

Service History: Records of services received, preferences, and stylist notes.

Payment Information: Credit card details are processed securely and not stored on our servers.

Communication: Records of emails, texts, and phone calls for service purposes.

2. How We Use Your Information

Appointment Management: Scheduling, confirmations, and reminders.

Service Improvement: Tracking preferences to provide better personalized service.

Communication: Sending appointment reminders, promotions, and updates.

Business Operations: Managing our client database and business analytics.

3. Information Sharing

No Sale of Data: We never sell your personal information to third parties.

Service Providers: We may share data with booking platforms and payment processors.

Legal Requirements: We may disclose information if required by law.

Staff Access: Only authorized staff have access to client information for service purposes.

4. Data Security

Encryption: All sensitive data is encrypted in transit and at rest.

Access Controls: Strict access controls limit who can view client information.

Regular Updates: We regularly update our security measures and software.

Staff Training: All staff are trained on privacy and data protection practices.

5. Your Rights

Access: You can request to see what personal information we have about you.

Correction: You can request corrections to inaccurate information.

Deletion: You can request deletion of your personal information.

Opt-Out: You can opt out of marketing communications at any time.

Data Portability: You can request a copy of your data in a portable format.

6. Cookies and Tracking

Essential Cookies: We use cookies necessary for website functionality.

Analytics: We may use analytics tools to improve our website experience.

Marketing: We may use cookies for targeted marketing with your consent.

Control: You can control cookie settings through your browser.

7. Third-Party Services

Booking Platforms: We use third-party booking systems that have their own privacy policies.

Payment Processors: Credit card processing is handled by secure third-party providers.

Email Services: We use email service providers for appointment reminders and marketing.

Social Media: Our social media presence is governed by platform privacy policies.

8. Data Retention

Active Clients: We retain information for active clients indefinitely for service continuity.

Inactive Clients: Information for inactive clients is retained for 3 years.

Financial Records: Payment records are kept for 7 years for tax purposes.

Marketing Lists: Marketing preferences are kept until you opt out.

9. Contact Us

If you have questions about this privacy policy or your personal information:

Email: privacy@thebarber.com

Phone: (555) 123-BARB

Mail: The Barber Privacy Officer, 123 Main Street, Pennsylvania

Last updated: January 2024. This policy may be updated periodically with notice.